Terms And Conditions

VANGO RENTALS – TERMS AND CONDITIONS OF RENTAL
1. General

1.1 These Terms and Conditions are part of the Agreement between you (as a Driver) and us (being Ready Rides Pvt Ltd operated as VanGo Rentals). The Agreement concerns your use and hire of one of our Vehicles.

1.2 Where you are a corporate entity and you hire our Vehicle(s) for business purposes, these Terms and Conditions bind you and each of your employees, contractors, subcontractors or other assigns that have possession of the Vehicle (Personnel). It is your responsibility to ensure that your Personnel are aware of these Terms and Conditions and comply with them at all times.

1.3 We agree to hire one of our Vehicles to you for the Rental Period, and you agree to comply with these Terms and Conditions. You confirm and agree all information provided by you in connection with this Agreement, including your contact details, are true and correct.

1.4 Please read these Terms and Conditions carefully to understand your obligations in full.

2. Navigating Your Agreement With Us

2.1 Your Agreement with us consists of:

  • (a) The Details
  • (b) Your Booking Confirmation
  • (c) These Terms and Conditions (together with the Schedules, if any)

2.2 In the event of any inconsistency between the above documents, these Terms and Conditions will take precedence.

3. Definitions

Accessories – Any equipment set out in the Booking Confirmation.

Agreed Rental Period – The pre-agreed duration of the rental.

Agreement – As defined in clause 2.1.

Additional Charges – Charges set out in Schedule 1.

Authorised Driver – The Driver and any Additional Drivers.

Booking Confirmation – The rental confirmation sent to your email.

Cover Amount – Amount shown on the Booking Confirmation.

Driver – You.

Incident – Any accident, damage, loss or injury involving the Vehicle.

Vehicle – The rented vehicle including accessories.

4. When Does the Agreement Become Binding?

The Agreement becomes legally binding when:

  • You sign the Booking Confirmation, or
  • You collect the keys of the Vehicle.
5. Our Responsibility

We agree to:

  • Rent the Vehicle for the agreed period
  • Ensure it is roadworthy
  • Provide insurance
  • Explain all additional charges
  • Comply with consumer laws
6. Your Responsibility

You agree to:

  • Use only authorised drivers
  • Pay all charges
  • Return the vehicle on time
  • Keep the vehicle safe
  • Follow traffic laws
7. Rental Period

The Rental Period starts on the agreed date and ends when the Vehicle is returned and inspected.

8. Using the Vehicle

You must not use the vehicle:

  • Under alcohol or drugs
  • For racing or illegal purposes
  • On beaches or restricted roads
  • With incorrect fuel
  • For smoking or carrying animals
9. Offroad Policy

Offroad use is only allowed if stated in your Booking Confirmation.

10. Liability for Loss or Damage

You are responsible for any damage or loss unless proven not your fault.

11. Insurance and Waiver Products

You are covered under our group insurance. Liability is limited to the Cover Amount unless waiver exclusions apply.

12. Waiver Exclusions

Waiver does not cover:

  • Overhead damage
  • Underbody damage
  • Water damage
  • Reckless driving
  • Theft due to negligence
13. Roadside Assistance

24/7 roadside assistance is provided. Customer fault callouts charged minimum $150.

14. Disputes

Email: info@vangorentals.co.nz

15. Traffic Offences

You are responsible for all fines, tolls and infringements.

16. When an Incident Occurs

You must inform us within 24 hours, report to police if needed and provide photos.

17. Termination

Agreement may be terminated for non-payment, breach or illegal use.

18. Privacy

Your data is handled as per our Privacy Policy.

19. Miscellaneous

GST applies. NZ law governs this agreement.

20. Before You Sign

Please read everything carefully before signing.

Schedule 1 – Additional Charges
  • Admin Fee: $50
  • Cleaning Fee: $150+
  • Key Replacement: $150+
  • Roadside Callout: $150
  • Late Return: Extra day charge
  • Credit Card Fee: 2.7%
Schedule 2 – Waiver Products
VehicleBasicSuperiorMaxWindscreen
7–12 Seater$4000$2500$1500$0
Privacy Officer

Email: info@vangorentals.co.nz